LAST UPDATED · 26 October 2026

Terms of use

The service

Unisenda is a service for preparing, storing, scheduling and publishing social content. Only integrations and formats marked available in your workspace can publish. Demo workspaces simulate actions and do not publish.

Your content and publishing

You retain ownership of your content. You give Unisenda permission to store and process it to provide the features you use and to transmit it to destinations you explicitly select. You must have the rights and permissions needed to upload and publish your content and to manage any social account you connect. Do not use the service for unlawful content, spam, impersonation or attempts to access another user's workspace.

Review the destination, format, caption, media, audience and time before confirming publication or scheduling. Scheduling is an instruction to publish automatically; it is not an exact-second delivery guarantee. Network outages, account permissions, expired authorization, platform processing and service limits can delay or prevent delivery. Check delivery status and resolve reported failures. Ambiguous outcomes may require checking the destination directly before retrying.

The service is not affiliated with the social networks it connects to. Their terms and rules also apply. If you use the YouTube functionality, you agree to the YouTube Terms of Service at https://www.youtube.com/t/terms. Access may depend on platform approval and can change independently of Unisenda.

Plans and prices

Customers may subscribe to Starter at USD25/month or USD250/year, Creator at USD39/month or USD390/year, or Studio at USD79/month or USD790/year, plus applicable taxes displayed at checkout. A subscription belongs to one Unisenda account. Starter and Creator are for use by one person. Plan limits apply to the whole account and are shared by all of its workspaces: Starter includes one workspace, ten connected social accounts and 5 GB storage; Creator includes four workspaces, twenty connected social accounts and 20 GB storage; and Studio includes unlimited workspaces, forty connected social accounts and 100 GB storage. On Creator and Studio, additional connected social accounts cost USD2 per account per month, or USD20 per account per year on yearly billing, plus applicable taxes.

Moving to a smaller plan never deletes content: while an account is above the new plan's limits, new connections and uploads pause, and publishing pauses while more social accounts are connected than the plan includes. Platform approvals and account eligibility still apply; paying does not unlock an unavailable integration. Existing subscriptions keep their agreed price unless a separate price change is communicated and handled in accordance with applicable requirements.

Teams on Studio

Studio also includes a team of five people, the owner included; on Studio, additional teammates cost USD5 per teammate per month, or USD50 per teammate per year on yearly billing, plus applicable taxes, up to 100 additional teammates. The owner can invite others by email as Admins or Members, and remains responsible for the subscription, its payment and how teammates use the account. Teammates need their own Unisenda sign-in but no subscription, and never see billing. Admins can work in every workspace, connect social accounts and invite Members. Members can only work in the workspaces they are given. If the account moves off Studio, teammates' access pauses until it returns; nothing is deleted.

Studio also includes client approvals. The owner, or an Admin the owner has chosen, can add reviewers, such as clients, by name and email address. A reviewer opens a private link and confirms a code sent to their email, then can approve, ask for changes on, or comment on the posts sent to them. Reviewers are not teammates: they need no subscription, take no seat and cannot see billing, connected accounts, media or other posts. The owner is responsible for the reviewers they invite, for having the right to share the content with them, and for removing anyone who should no longer see it. A reviewer's approval does not change your own responsibility for what you publish. If the account moves off Studio, approvals pause until it returns; nothing is deleted.

AI assistants

On the Creator and Studio plans, you can connect an AI assistant such as ChatGPT or Claude to a workspace. It works only with the access you approve, only in that workspace, and it can never publish, schedule or delete posts: you review its drafts in Unisenda and post them yourself. The assistant is a service of another company; its terms apply to your use of it, and Unisenda is not responsible for what it writes, suggests or gets wrong. Check drafts before you post them. Content you post is your content under these terms, whoever drafted it.

Keep your assistant account secure and disconnect the assistant in Settings → AI access if you no longer use it or think someone else has access to it. To keep the service reliable, Unisenda limits how often assistants can make requests, and may pause or end an assistant's access if it is misused. AI access is optional and may change as assistants change how they connect.

Free trial and cancellation

Each account is eligible for one seven-day free trial, and a payment card is required to start it. After the trial, the subscription renews and is charged monthly or yearly, according to the billing period chosen at checkout, unless cancelled before renewal through Manage subscription. If you cancel before the seven-day trial ends, you pay nothing. Cancellation at period end stops future renewals and preserves access until that period ends; choosing immediate cancellation ends paid access immediately. Stored content remains available to view, export or delete when paid publishing and new uploads are paused.

Refunds

If you ask within 7 days of being charged, we refund that payment in full; send refund requests to hello@unisenda.com. Refunds are processed with Dodo Payments under applicable law and its payment terms. Nothing here limits statutory consumer rights.

Your account

You must be at least 18 years old, or the age of majority where you live, to create an account. Keep your sign-in email secure; you are responsible for activity in your workspace.

We may suspend or close an account that breaks these terms, harms other users or the connected networks, or does not pay for its plan. Where reasonable, we will tell you first and give you a chance to fix the problem and to export your content. You can close your account at any time.

Liability

Unisenda is provided as it is. We work to keep it available and accurate, but we cannot promise that it will be uninterrupted or that every network will accept, display or keep every post, because each network controls its own service.

To the extent the law allows, our total liability for any claim relating to Unisenda is limited to the amount you paid for Unisenda in the 12 months before the claim, and we are not liable for indirect or consequential losses such as lost profits, lost followers or missed posting opportunities. Nothing in these terms limits liability that cannot be limited by law, or your statutory rights as a consumer.

Changes and governing law

We may update these terms. If a change materially affects you, we will tell you by email or in the app at least 14 days before it takes effect. If you do not agree, you can cancel before the change applies.

These terms are governed by the laws of Bosnia and Herzegovina, and disputes go to the competent courts there. If you are a consumer, you also keep the protection of the mandatory laws of the country where you live and may bring a claim there.

Contact

Unisenda is operated by OR PxlSafe Živinice, Stari Djurdjevik bb, 75270 Živinice, Bosnia and Herzegovina. For support or to request closure of your account, contact hello@unisenda.com. Closing the Unisenda account does not remove content already published on a social network.