Questions about Unisenda
The trial, your accounts, what Unisenda posts and how it works. Can't find yours? Write to hello@unisenda.com.
Do I need a card for the free trial, and when am I charged?
Yes, a card is needed to start the 7-day trial, but you pay $0 today. Cancel before the trial ends and you pay nothing. If you stay, your plan renews each month, or each year if you chose yearly billing, until you cancel.
Can I cancel any time? Can I get a refund?
Yes to both. Open Plans & billing, choose Manage subscription and cancel; you keep access until the end of the period you paid for. If Unisenda isn't right for you, email hello@unisenda.com within 7 days of being charged and we refund that payment in full. The 7 days start from each charge, so a renewal is covered too.
Is it safe to connect my accounts? Do you see my password?
You never give us a password. You approve access on each network's own screen, and Unisenda uses only the permissions you grant, to post what you choose. Network logins are stored encrypted, and connecting never posts anything. You can disconnect an account at any time, or remove Unisenda in the network's own settings. No tool can promise how a network will treat an account, but Unisenda uses the official connections the networks provide, never your login.
What if a post fails? How will I know it went live?
You get a result for every account, with a link to the live post. Before you schedule, Unisenda checks each post against the network's rules and flags what would be rejected. If something still fails, you are told: turn on phone alerts, and the account owner and the person who scheduled it also get an email when a scheduled post fails. One failing account doesn't stop the others, and you can retry it. If a network doesn't confirm in time, Unisenda flags the post for you to check instead of posting it again, so nothing goes out twice. When a connection is about to run out, the app tells you a week ahead so scheduled posts keep going.
Does posting through a scheduler hurt my reach?
Nobody can promise reach: it depends on your content. What Unisenda does is publish through each network's official connection, add no watermark or logo, and send your original file wherever the network allows it. That matters because Instagram has said Reels carrying other apps' logos are less discoverable.
Which networks and post types can I use?
Instagram (photos, carousels, Reels with licensed music and Stories), Facebook Pages, TikTok, YouTube Shorts, LinkedIn personal profiles, X (text and photos), Threads, Pinterest and Bluesky. Every plan includes all nine. Instagram needs a professional account, and Stories need a Business account. LinkedIn company pages and X video aren't supported.
Does Unisenda post for me, or just remind me?
It posts for you. Scheduled posts go out from Unisenda's servers at the time you chose, so your computer and phone can be off. It only posts when you press Post now or schedule a post.
Which plan should I choose?
Starter ($25/month) is for one brand, such as a solo creator or a small business: 1 workspace, 10 social accounts (enough for all nine networks) and 5 GB of storage. Creator ($39/month) is for a few brands or clients, such as freelancers and social media managers: 4 workspaces, 20 social accounts, 20 GB and the Claude and ChatGPT connection. Studio ($79/month) is for many clients and a team, such as agencies: unlimited workspaces, 40 social accounts, 100 GB and a team of 5. Pay yearly and you get 2 months free.
What is a workspace?
A separate place for one brand or client, with its own connected accounts, posts and media. Your plan's social accounts and storage are shared by all the workspaces in your subscription. Your name, photo, theme, shortcuts and notifications are yours in every workspace; posting defaults and approvals belong to each workspace (the owner or an admin sets them).
Can my team or clients work with me?
Teams are on Studio: 5 people, you included. Invite people by email as Admins (every workspace, connections and inviting Members) or Members (only the workspaces you choose). Billing stays with you, and removing someone ends their access straight away. Starter and Creator are for one person. Studio also has client approvals: you add your client or your boss as a reviewer, and they approve or ask for changes on a private link, with no account to create. Nothing goes out until it's approved.
Can I use Claude or ChatGPT with Unisenda?
Yes, on Creator and Studio. You add Unisenda's address to your assistant and approve the connection. The assistant can see your accounts, posts and plan, and save or edit drafts. It can never post, schedule or delete anything: you review each draft in Unisenda and post it yourself. Disconnect it any time in Settings, AI access.
What doesn't Unisenda do?
Unisenda keeps to writing, scheduling and publishing. It doesn't include analytics, a social inbox for replying to comments and messages, link-in-bio pages or an in-app AI caption writer. A first comment can be added on LinkedIn and Bluesky, not yet on Instagram or Facebook. It posts to LinkedIn personal profiles, not company pages. Use each network's own tools for the rest.
Is there a free plan?
No. Every plan starts with a 7-day free trial. You can also look around the demo workspace first: it has sample accounts, needs no sign-up and never posts anything.
Does it work on my phone?
Yes, in your phone's browser. Writing, previewing, scheduling and checking results all work on a phone, and there's no app to install or update. Add Unisenda to your home screen to get phone alerts.
Who runs Unisenda, and how do I reach a person?
Unisenda is built and run by Mahir Muharemović, through OR PxlSafe Živinice in Bosnia and Herzegovina, so on Central European Time. Write to hello@unisenda.com: the founder reads every support email.
Is my data private? Is it used to train AI?
Unisenda uses the permissions you grant only to show your connected accounts and post what you choose. It doesn't sell your content or use connected social data to train AI models. Payments are handled by Dodo Payments, so we never see your full card number. You can disconnect an account any time and ask us to delete your data.
What happens to my posts and media if I cancel?
You keep access until the end of the period you paid for. After that, publishing and new uploads pause, and your drafts and media stay there to view, export or delete.
What Unisenda posts to each network
Every plan includes all nine.
- Instagram
Photos, carousels, Reels and Stories for professional accounts.
- Facebook
Page posts, photos, galleries, videos, Reels and Stories.
- TikTok
Videos with a chosen cover, privacy and interaction settings.
- YouTube Shorts
Square and vertical Shorts up to three minutes, with title and audience settings.
- LinkedIn
Text, photo and video posts on your personal profile (not company pages).
- X
Text and photos, included in every plan.
- Threads
Text, up to 20 images, or a video up to five minutes.
- Pinterest
Image and video Pins on the board you choose, with a custom cover.
- Bluesky
Text posts and up to four images.